Shipping policy
Shipping Policy
Thank you for shopping with HEATFLEX ATHLETICS.
Order Processing
Orders are processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are:
- United States: 7–12 business days
- Canada: 7–15 business days
- International: Delivery times vary by destination.
Please note that shipping times are estimates and may be affected by factors outside of our control, including customs delays, weather, or carrier disruptions.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to become available after shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at support@heatflexathletics.com so we can assist you.
Questions
If you have any questions about shipping, please contact us at: