Frequently Asked Questions
Orders
How long does shipping take?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–12 business days within the United States. Delivery times may vary depending on your location.
How can I track my order?
Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.
Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible at support@heatflexathletics.com. We'll do our best to help, but once an order has been processed or shipped, we may not be able to make changes.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy. To be eligible for a return, items must be unworn, unused, in their original condition, and include all original tags and packaging.
For more information, please see our Refund Policy.
How do I request a return?
Email us at support@heatflexathletics.com with your order number and reason for the return. We'll provide you with the next steps if your return is approved.
Products
How do I choose the right size?
Please refer to the Size Guide on the product page before placing your order. If you're between sizes or need additional help, feel free to contact us.
Are the Sculpt Shorts squat-proof?
Our Sculpt Shorts are designed with premium, stretchy fabric to provide excellent coverage and comfort during workouts. For the best fit and performance, we recommend choosing the correct size using our size guide.
How should I wash my Sculpt Shorts?
To help maintain their quality, we recommend:
- Machine wash cold
- Wash with similar colors
- Do not bleach
- Tumble dry low or hang dry
- Do not iron
Contact
How can I contact HEATFLEX ATHLETICS?
We're always happy to help!
📧 Email: support@heatflexathletics.com
We aim to respond to all inquiries within 1–2 business days.